All Systems Operational
OpSec InSight API Operational
OpSec InSight Portal Operational
Trademarx Operational
Mobile InSight ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 7, 2024

No incidents reported today.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024
Completed - The scheduled maintenance has been completed.
Apr 26, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 18:00 EDT
Scheduled - Good Afternoon,

We are scheduling an Insight Licensing Management System feature release on April 25, 2024 at 6:00PM EST. Users may experience some degradation of system performance during this planned maintenance window for up to 6 hours.

The release will include many new features and enhancements to the system. Below is an overview of the updates. In addition, tutorial videos of key features and enhancements will be posted to the guides section of Insight prior to the release.

Sales/Royalties
• Invoice date can now be disabled on the sales report template via program setup.
• Fixed an issue to ensure the Sales/Royalty Widgets will include future forecast data as well as display the default 2 years
• Sales Submission Center
o Enhanced pagination on the data table including the ability to select the number of displayed rows, page selector and additional filter options.
o Brands can now send a reminder email to licensees for sales not submitted directly from the sales submission center.
o Additional filters for Report to Organization, Report from Organization, Reporting Period and Agreement have been added to the sales submission center to improve search and sales visibility
o Users can now hide columns
o Users can navigate to a specific sales row by simply clicking the row instead of using the edit icon.
o The data table has been updated to include the name of the person who submitted the sales and the date
• Sales Submission
o Licensees have the ability to save imported sales before submitting to the brand, so that they can verify their calculated royalties for accuracy.
o The sales import screen has been simplified to display only the information pertinent to the mapping. The Import File section which will now automatically upload sales reports so there is no requirement to click the additional upload button.
o Licensees now have the ability to download a copy of the sales import template.
o Product, Channel and Territory can now be sorted in the data table.
• Sales Review
o New filters on the sales review tab allow users to view all period’s data by licensee, and filter by a specific agreement or period, as well as the ability to download all submitted sales data.
• Invoicing/Ledger
o Brands can now disable the invoicing function and have all invoices manually marked as paid. Licensees will not receive notification of invoices and the ledger will remain current.
o When viewing an invoice details, the agreement & ledger number are now hyperlinked allowing for easier reference.
o Enhanced pagination on the data table including the ability to select the number of displayed rows, page selector and searching.
o Addition of the ability to download all invoices and their details.
o Advances can now be under and over paid.
o Addition of the ability to download the ledger.
o System generated ledger entries are now locked to prevent editing
• Invoice Template Revisions include:
o The addition of an Outstanding Credit Memo table
o Guarantee and Advance Summary tables are now split into separate tables.
o A summary table displays all outstanding invoices.

Design Approvals
• Within ‘View All Approvals Permissions’ users can now view comments on designs where they are not included in the routing.
• A new filter has been added to the My Day Widget to display the number of designs that are marked as ‘rush’.
• Program Set-Up
o Users can hover over the drop downs in Design Type configuration and see the full name of the selection.
• Design Center
o When a design is closed the flag is removed to ensure design center is up to date.
o Brands now have the ability to bulk change the due date of designs.
• Design Submission
o Licensees can now search by keyword in Asset Compliance
• Design Review and Approval
o Users can now easily identify resubmission changes by comparing the previous submitted design and form questions by expanding the section and clicking the previous version button to compare side by side the changes made from the previous version against the current version.
o Ability to Reopen a closed design and reset the final status.
o Ability to manually close a design submission in mid-lifecycle.
o Comment sort order now persists.
o When a hyperlink is entered in a comment it displays as a link so the user can click it to visit to the URL.
o The design name is displayed at the top of the page.
o Private Comments will now display in a different tab to allow for easier differentiation from internal comments.
o Brands can select the option to disable status buttons for non-brand approvers in the routing.
o Brands can choose to have a comment added to internal comments with the status set by other approvers/reviewers.

Organization and System Enhancements
• When an organization is made inactive all users of that organization will now become inactive. OpSec has performed data cleanup to ensure accuracy.
• Manage Organization Data Table:
o Addition of an Add/Remove Column Button
o Org Tags are now displayed on the data grid.
o Users can now filter by Organization Type and Alias Type
o Users can now click within the row to access organization details.
• The Save/Close button has been added to top of screen of the Organization Profile tab.
• A program only checkbox has been added to the user data tables to display only users who have permissions to that program. In order to view all users associated to that organization users can simply uncheck the box.
• Design Submission Groups are now alphabetized on the user’s profile.
• Products, Channels, Territories, Other Attributes will now display for all open agreements.
• The comments column is now displayed when downloading Sales Reports.
• Accounting tab
o Users can now download all ledger entries.
o The Ledger ID number is now a link to allow for easier viewing and reference.
o Enhanced information has been added to the Guarantee tab, to track how the licensee is progressing towards meeting their guarantee
o Enhanced Pagination has been made to all tabs within the accounting tab to include the ability to select the number of rows that display, ability to select a page to navigate to, as well as additional filter options.

System Enhancements
• All emails automatically sent from the system will now come from noreply@opsecsecurity.com.
• Brands now have the ability to email all program users through the platform.
• News Stories can also now be emailed directly to all users.
• Within insurance, a user can now select any currency enabled in multi-currency.
• Pagination enhancements have been made to allow for the user to determine how many records they want to see and page selector on the following menus:
o Program Users
o Products
o Channels
o Other Attributes
o Insurance
o PoU Requests

Contract Management
• A new permission ‘View Contract Management’ has been created to allow for users to view contract details (non-editable)
• Enhanced pagination enables users to select the number of displayed rows and select pages.
• A new Quick Filter has been created to allow users to view all open and closed contracts. Contracts in an open state are agreements with a status of effective, approved, pending, or pending renewal status and contracts in a closed state are agreements with a status of expired or cancelled status.
• The name of the and organization will now display at the top of the page when viewing an agreement.
• When viewing a contract users now have the ability to click Contract Management in left hand menu to be redirected back to the data table.
• Users can now select a specific folder to ease in the authorization of assets to contracts.
• Agreement History will now track all changes made to the agreement and display the name of the user who made the modifications.
• Enhancements have been made to the configuration and setup of advance terms, including;
o Only selected attributes will display in advance terms.
o Users have the ability to select all attributes within a category or subcategory and search for specific attributes.
• If a user has the approved SKU permission, a new tab will display within an agreement, showing all approved SKUs in design requests and the ability to upload approved SKUs which can be validated in sales reporting.
• A new field allows brand owners to track Agreement Stage on the agreement screen and contract management data table. Brands can now create custom stages in order to efficiently track and organize their agreements.
• A new tab in program setup allows for additional Contract Management customization such as:
o The ability to create custom cancelation reasons.
o The ability to create and rename optional date fields within an agreement.

System Reports
• All sales reports will now only show zero if the licensee has reported zero, if the licensee did not report their sales, it will display blank.
• A new Sales Detail Report has been added, allowing Brands to download all licensee’s sales reports for a single period

For further information or to schedule a training session, please contact Tiffanie Lane, Senior Product Manager at tlane@opsecsecurity.com or Lisa Ramey, Technical Sales Consultant at lramey@opsecsecurity.com.

Users can subscribe to receive status alerts for OpSec InSight updates here: http://status.opsecsecurity.com.

Tiffanie Lane
Senior Product Manager | OpSec

Apr 23, 15:20 EDT
Apr 25, 2024
Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.